Admin

Fostering Success | Diverse: Issues In Higher Education

Dr. Charles Alexander is shown with Kiet Lam, president of the AAP alumni network.Courtesy of Dr. Charles AlexanderDr. Charles J. Alexander oversees the legacy of the Academic Advancement Program (AAP) at UCLA, one of the longest running academic support programs for first-generation, low-income, and underrepresented students. Established 53 years ago and built on principles of…

Read More

3 Areas of Focus to Elevate the Student Experience

  “I think that data fabric and the sharing of all the metadata associated with communications helps make an organization much more efficient,” Martin says. Customer relationship management tools can also provide context for customer calls, according to Martin. Dhingra adds, “The agent might know the customer’s most recent purchase. The agent might know there…

Read More

How to Reconcile GAAP and Non-GAAP Results

Have you ever had your board members scratch their collective heads when the development and finance teams report their results? Do you get questions on why the two never match up?  The quandary that faces every nonprofit management team is how to communicate the difference in GAAP to non-GAAP operating results. In many respects, it…

Read More

MPOLI SIMWANZA-JOHNSON | Diverse: Issues In Higher Education

Mpoli Simwanza-JohnsonMpoli Simwanza-Johnson has been named general counsel for the Colorado State University Foundation. She served as director of legal affairs at the University of Wisconsin Foundation in Madison. Simwanza-Johnson holds a juris doctorate from the Thomas M. Cooley Law School in Lansing, Michigan. #MPOLI #SIMWANZAJOHNSON #Diverse #Issues #Higher #Education

Read More

Harnessing the Power of Data Analytics in Higher Education Admissions {Infographic}

Over the last three decades, Liaison has helped over 40,000 programs on more than 1,200 campuses more effectively manage admissions through its Centralized Application Service (CAS™) technology and complementary application processing and support services. The higher education technology leader supports its partner institutions’ total enrollment goals by pairing CAS with its Enrollment Marketing (EM) platform…

Read More

How to Personalize the Student Experience with Data and AI

Organizations across all industries, including higher education, have more access to data than they’ve ever had before, but they’re still evolving when it comes to transforming that data into actionable insights. This transformation is especially crucial for customer experience strategies. Today’s consumers — and the employees who make customer support services run — expect more…

Read More