Petitioning for
the Right to Work

Gov. Gavin NewsomUndocumented students in California’s higher education system may soon be able to get a job in California’s public universities and colleges. California would become the first state in the nation to employ undocumented college students without legal work permits, pending a signature from Gov. Gavin Newsom. The landmark legislation, Assembly Bill 2586, passed…

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Fostering Success | Diverse: Issues In Higher Education

Dr. Charles Alexander is shown with Kiet Lam, president of the AAP alumni network.Courtesy of Dr. Charles AlexanderDr. Charles J. Alexander oversees the legacy of the Academic Advancement Program (AAP) at UCLA, one of the longest running academic support programs for first-generation, low-income, and underrepresented students. Established 53 years ago and built on principles of…

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3 Areas of Focus to Elevate the Student Experience

  “I think that data fabric and the sharing of all the metadata associated with communications helps make an organization much more efficient,” Martin says. Customer relationship management tools can also provide context for customer calls, according to Martin. Dhingra adds, “The agent might know the customer’s most recent purchase. The agent might know there…

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